CRM Portal - How is it different from a regular website?

While CRM allows to control and record relationships with customers and partners, Portal allows to communicate with end-users, by giving them access to tools they might need and integrate collected data with Dynamics 365.

Website is a front, a powerful lead generation tool, a fancy webpage.

There are 3 types of Portals in Dynamics 365: Community Portal, Partner Portal or Employee and Customer Self-Service Portal.

Each Portal includes OO box solutions with unique features: some include multilingual capabilities, secured content access and more.

While CRM allows to control and record relationships with customers and partners, Portal allows to communicate with end-users, by giving them access to tools they might need and integrate collected data with Dynamics 365.

Microsoft Dynamics 365 Plan 1 already includes Portal with 1 million page views per month (you can purchase additional 0,5 millions views per month).

You can purchase Portal for a test-drive with no licenses for customers and partners access required.

Note: not each partner is a Portal partner (ex. freelance employers are NOT partners).

Request free Dynamics 365 Portal solution here with your Windows Live account. On this page you can also request free Microsoft Social Engagement trial.

Microsoft Dynamics 365 Portal is highly customizable solution.